Curriculum Vitae

Solution Architect 
AWS | London Sep 2022 – Dec 2025
 
• Delivered customer-facing technical engagements including AWS Immersion Days and at AWS Summit London 2025 
• Designed and configured AWS architectures across various services including IAM, VPC, WAF, Shield, serverless etc. 
• Carried our security research and offered tailored advice to customers 
• Contributed to internal knowledge-sharing, supporting blog writers with technical research, contributed to PR/FAQ 

Field Quality Specialist 
 Amazon Logistics | London Jan 2022 – Sep 2022 

• Analyzed delivery performance data using SQL, Excel and other tools to identify failures 
• Translated data findings into process recommendations using Jenkins and other tools 
• Root cause analysis across delivery operations, improved delivery accuracy by 35% 
• Prepared projects, collaborated with 3rd party leadership, and maintained 100% on KPIs including first time delivery attempt, parcels lost, delivery accuracy 

Operations Supervisor 
Amazon Logistics | London Apr 2021 – Jan 2022 

• Led teams of 100+ associates managing 150K daily package volume. 
• Responsible for performance management, operational decision-making, multitasking with time-sensitive operations 
• Conducted daily briefings, developed SOPs, coached teams, improved metrics and awarded Operational Excellence

EDUCATION 
Bachelor of Science in Digital & Technology Solutions Degree  – First class Honours 
University of Roehampton